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Community / support / Can't exit video player on iPad
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Can't exit video player on iPad. Do you have one, Tom? There's no X button or anything alike (edited)
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I've had a quick look. It seems we need to improve the preview screens. You should get the "Preview" bar with the back arrow in the verical position, but apparently it's hidden (for videos) on the horizontal preview for a better preview experience. We will make it appear after touching the screen and make it disappear automatically after a short amount of time. Alternatively to quit the preview, you may try swipe left/right to "move away" from the video player to other file preview (if you have one). It seems that the swiping experience isn't greatest. We will try to make it more smooth. We will prioritize these topics and address them hopefully this month.
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Hi @Paper , we've made significant improvements to our preview functions. It's still an early release and few more improvements is coming. Most importantly you shall be able to quit the player with the "back arrow". More on preview improvements (https://s3drive.app/changelog): Implement photo zooming, Add smooth swipe left/right media preview, Fix album pictures preview, Add file name caption Please update your version. I would be keen to know if this resolved your issue. Thanks !
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Looks the issue I reported is fixed, but here's a new issue, the seek bar's position is too low, I'm on an iPhone mini now (edited)
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Thanks for letting me know. We'll have it addressed in a next release. (edited)
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Hi again, I've thought to ask how it's going and whether you face any other issues with the player? We've addressed the "seek bar" issue in one of the previous releases. Thanks !
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Tom
Hi again, I've thought to ask how it's going and whether you face any other issues with the player? We've addressed the "seek bar" issue in one of the previous releases. Thanks !
I still can't seek, it's too close to the bottom
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We'll further move it up in a next release within a ~week.
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Hi again, we've further moved it up in our today's release. Please let me know if you're finding it any better. Thanks !
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Tom
Hi again, we've further moved it up in our today's release. Please let me know if you're finding it any better. Thanks !
Hi, thanks for the update. It's tolerable, but not comfortable yet - the sweeping motion is often confused for the gesture for closing the app
5:04 PM
It's tolerable in the sense that if I'm careful, I can seek the video, but not something that one does at first try
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Thanks for your feedback, we'll aim to further improve this. We're taking lots of shortcuts to bring the most value out of the development time and focus on "quick wins". We'll further reiterate on this to make it comfortable. (edited)
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Still looking forward an improvement, still struggled a lot to seek (edited)
1:53 AM
Actually, non full screen mode has the same issue, full screen is better
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Sorry for not getting back to you sooner. Can you please confirm if this issue applies purely to an iPad?
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Tom
Sorry for not getting back to you sooner. Can you please confirm if this issue applies purely to an iPad?
Confirmed, on iPhone mini it looks good. The iPad is an iPad Pro 11" in horizontal mode (edited)
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